Statement of Intent 

At the Village Dental Practice we aim to :-

• Provide patients with the standard of care we would expect to receive ourselves
• Communicate with patients in a friendly, courteous and professional manner
• Keep our knowledge and professional skills up to date
• Listen to and act on patients views and opinions
• Ensure that patients receive full information about our services, their treatment and its cost
• Refer patients for further advice where appropriate
• Respect patient confidentiality at all times
• Abide by the most recent standards for infection control
• Make our complaints procedure known and available
• Provide the opportunity for patients to fully participate in their oral healthcare in a comfortable and safe environment

Patient Confidentiality

Our practice adheres to the standards for patient confidentiality as set out by the governing body for Dentistry the General Dental Council. You can see details of this by downloading their guide "Principles of Patient Confidentiality".